How can we help you?

Browse our Help Topics below or view our most Frequently Asked Questions

Getting Started

Here's what you need to know to get started!

Create your account

Sign up for either an Influencer or Brand account on our platform to get started! Add your socials and profile details and one of our team will review it to approve your account, usually within 24 hours.

Add your socials

Add your Instagram, TikTok and YouTube social accounts by adding your handles (no need to include the @ symbol).

Get Verified!

Get the 'blue tick' by getting verified on our platform! Follow the steps in your Dashboard options (towards the bottom).

Influencers

Here's what you need to know to get started!

Is it Free to Sign Up?

Yes! It's completely free to sign up as an Influencer 🙂

How much will I earn from Brand campaigns?

Influencers on our platform all earn 80% of all paid Brand campaigns they complete. We deduct 20% as our processing and admin fee and for us to maintain our platform and bring you even more exciting campaigns to work.

How do I create a Promotion?

Once you're in your Dashboard, click on 'Post New Promotion' and follow the steps!

Brands

Here's what you need to know to get started!

Is it Free to Sign Up?

Yes! It's completely free to sign up as a Brand 🙂

What type of Campaigns can we post?

As a Brand, you are able to post 'Paid Only', 'Gifted Only' and 'Paid & Gifted' campaigns and you can post as many as you like! Once your campaigns are live you will start receiving Influencer proposals for you to review.

How do I create a Campaign?

Once you're in your Dashboard, click on 'Post New Campaign' and follow the steps!

Payment Processing

Here's what you need to know to get started!

Is it safe and secure?

We process our payments through Stripe, who take security very seriously. They are a certified PCI Service Provider Level 1, the most stringent level of certification available in the payments industry. So your details will always be stored securely and only used for payment processing.

How quickly do we process payments?

For Brands, we take each campaign payment upfront and we hold this within our secure escrow account. We then release this to the Influencer once the campaign has been completed successfully. For Influencers, we release payment to you directly to your bank account within 48 hours of the campaign completion.

Frequently Asked Questions

Here’s some of our most frequently asked questions

We aim to keep your analytics as up to date as possible, usually every 24 hours!

To join our platform you will need to have a minimum total audience size of 1,000 Followers. This can be across all social media platforms (Instagram, TikTok, YouTube) or gained from just one platform.

There are 3 types of Brand campaign collaborations, Paid Only campaigns (where no product is needed), Gifted Only and Paid & Gifted (where a product is needed for both). 

Absolutely not! All the Influencers on our platform are classed as independent freelancers so you are not tied into a contract with us.

There’s no set limit as such, just ensure you have enough time to complete each campaign successfully and within the time constraint agreed.

Unfortunately we cannot guarantee this as it is the Brand’s decision on which Influencers they select to collaborate with.

Initially we would recommend trying to resolve any issues directly with the Influencer(s). If this isn’t possible then you are welcome to raise a ticket using our resolution ticketing system and one of our team will be in touch.

If you are unhappy with how the campaign is proceeding then you will be entitled to a full refund and your funds will be sent back to you.